CIAC, GLOBAL – HONORARY HEALTHCARE BOARD ADVISORS
CIAC, Honorary global advisors for Healthcare primarily offer their honorary services as expert advisors, reviewers and observers for quality assurance benchmarking for institutions willing to get them recognized for QA certification of accreditation & QA rating services being offered by CIAC, Global.
Dr. Param Hans Mishra
MBBS, PGDHHM, PGDIM,
MHA (AIIMS), DNB (H & A H )
Chief of Medical Administration.
Indian Spinal Injuries Center,
He is a Professional Leader with medical & management background. MBBS Graduate from Delhi University, India. He holds Master in Hospital Administration degree from All India Institute of Medical Sciences (AIIMS), New Delhi. He has cleared my DNB in Hospital & Health Administration (Equivalent to M.D) from National Board of Examinations. He is also an ISO certified lead Auditor and NABH trained Assessor and trained in Six Sigma Green belt.
His twenty two years span of experience includes my tenure as Medical Superintendent, Indian Spinal Injuries Center, Additional Medical Superintendent at Max Heart & Vascular Institute, Deputy Medical Superintendent at Sir Ganga Ram Hospital, 3 years as Govt of India posting at I.G.M.H. Male, Republic of Maldives and 1-½ yrs. as C.M.O. at Batra Hospital & Medical Research Center, New (all multi-specialty tertiary care hospital).
Sameer Mefleh Hussien Al-Shorman
Master of Quality Management (MQM).
Multi-skilled professional, with more than 7 years of experience in health care arena at various clinical, managerial levels and Quality Management. Exposing to diverse cultures and working with deferent nationalities enable me to capture the areas of improvement in different healthcare practices.
During my career as an employee I was either participating or preparing the hospitals I worked with for Joint Commission International Accreditation that made me very much aware to the standards and gave me strong experience to deliver and apply those standards in very ease manner.
Sameer is a task and time oriented has the capacity of leading and working in teams. Able to work under pressure and achieve goals in their related time schedule.
To add value to my diverse experience I completed my master degree in quality management from university of Wollongong in Dubai which helped me to match between the best practices in the field of quality and the real life scenarios.
Farouk Mohammed Attia
BSc. Dentistry, total quality management diploma
Certified professional in healthcare quality
Certified professional in healthcare quality – quality manager in dar al sheaf hospital
Dr. farouk Mohammed attiasoliman, BSC in dentistry, total quality management diploma in healthcare quality from AUC, certified professional in healthcare quality (CPHQ)
Dr. Heon-Jae Jeong
MD, DrPH, MPH, MBA
President, The Care Quality Research Group (South Korea)
Dr. Jeong received an MD degree in South Korea in 2002. Four years later, he matriculated at Johns Hopkins University and received MPH, MBA and DrPH degrees as a Sommer Scholar from Johns Hopkins Bloomberg School of Public Health and also was selected as a WHO patient safety scholar in 2007. He has been involved in developing and improving patient safety system in South Korea, Taiwan and Canada, and helping hospitals, including Johns Hopkins, design and implement safety programs for years. Dr. Jeong authored a Korea’s national bestseller, “Hospital User’s Manual: 33 Safety Rules for Patients,” which led many Korean hospitals to develop patient engagement programs for safer care; Korea’s largest patient advocate association along with the Ministry of Health and Welfare developed a national patient safety campaign, based on the contents of the book, “Smiling Patient, Safe Hospital.” (WHO’s Patients for Patient Safety Newsletter—Winter 2013 covered this whole story).
Through these works, he received Korean Minister of Health and Welfare Award twice in 2005 and 2013, and Johns Hopkins University Alumni Association’s most prestigious Outstanding Graduate Award in 2014. In addition, Dr. Jeong has been serving as an Incident Management Faculty of Canadian Patient Safety Institute, Director of International Affairs for the Korean Society for Patient Safety, distinguished advisor to the Korea Institute for Healthcare Accreditation, International Society for Quality in Health Care Fellow, and Editor-in-Chief for Bio metrics and Bio statistics International Journal. Also, as the president of the Care Quality Research Group, he is working on various projects and researches on quality and safety of health care globally.
Jonathan M. Carretas, R.N., Ll.B. (c)
Risk Manager/ Paralegal/ Quality Analyst (Supervisory Level)/
Clinical Safety & Risk Management Manager/ Nurse/ Professor/ National Nursing Board Examination Reviewer & Lecturer
Trained, has an in-depth knowledge, and with wide experience on
- Quality Management
- Risk Management
- Lean Management and Six Sigma Principles
- Patient Safety
- Infection Control
- Hospital Accreditation (Local and International)
- Facility Management and Environmental Safety
- Nursing (Clinical and Academe)
- Law and Legal Services
- Resource Speaker and Trainer
- Philippine National Nursing Licensure Examination (NLE) Reviewer & Lecturer
- Nursing Leadership and Management
- Professional Adjustment
- Ethico-Legal Nursing
- Knowledgeable in International Law related to Healthcare Quality and Risk Management
- With knowledge in clinical system implementations and clinical processes
- Strong problem solving abilities and critical thinking skills
- Effective interpersonal skills and written and verbal communication skills
- Ability to work in team environment but still able to work independently
- Demonstrates strength in presenting to groups and senior leadership
Dr. Ibrahim H. Kayral
Healthcare Quality and Accreditation Institute of Turkey
Dr.İbrahim H. KAYRAL is well known Coordinator and Instructor in Accreditation, Quality Management, Strategic Planning and Improvement in the field of Healthcare. He served for MoH of Turkey in developing healthcare quality and accreditation standart sets, surveyor training programs, pay for performance systems and strategic plans for years. He is still working for Healthcare Quality and Accreditation Institute of Turkey as a Head of International Accreditation and Cooperations to coordinate ISQua accreditation for organization, surveyor training program beside establishing national and international accreditation programs.
- Strategic Planning,
- Accreditation of Standard Sets
- Accreditation of Surveyor Training Programs
- Accreditation of Health Care Institutions,
- Service Quality, Quality of Health Services,
- Patient Safety,
- Devoloping Accreditation Standart Sets,
- Business Plans,
- Business Development,
- Pay for Performance.
Dr. Damodhar. M.V
MBBS, CSSGB, CPHQ, MBA (Hospital Administration)
Versatile professional with demonstrated success in leveraging Operations Management, Healthcare quality and accreditation process and using exemplary problem-solving, analytical, management and team player skills to optimize Healthcare process and healthcare Supply Chain, Logistics. Certified Lean and Six-Sigma Green Belt. Proficient in communicating with management and colleagues at all levels of the organization. A Certified Professional in Healthcare Quality (CPHQ) from National Association of Healthcare Quality, Illinois, Chicago. Highly competent reliable with focus on the Performance monitoring & Healthcare Quality improvement, Quality initiatives, accreditation preparedness and Management of the Health Care Organization. Have experience of working for JCI accreditation, CBAHI Accreditation and have undertaken many Performance Improvement projects across various functions in the hospital.
Dr. Mahboob ali Khan
MHA,CPHQ,HQM PHD Harvard.
Health care Manager, Operations and Administration specialist who is driven by curiosity about what patients’ needs and what they want. I prepare, facilitate and fore see health care institutions to get certification in JCIA, NABH, CAP, NABL, and NABET and maintained that certification by providing a constant patient care, health, safety service. focus is on health care quality improvement and patient safety with expertise in Operations Management, Business Development , Revenue Management, Marketing Management, Operation Management, medication safety, facility safety, KPI identification and accreditation preparation. With his post-graduation in Hospital Management (MHA) from reputed Indian university, CPHQ AND HQM from prestigious Harvard University and as NABH accreditor in India, with ten years of fruitful experience in a renowned Hospitals in healthcare quality in India and in gulf.
Dr. Mostafa Ghalwash
Master of Medical Management, USC, USA
M.B, B.CH, TQM, CPHQ, CSSBB
Dr Soliman Fakeeh Hospital Corporation
Over the past ten years, He focused on consultation for healthcare quality in healthcare facilities, analyze andprovide advice on the managerial methods and organization of governmental and private healthcare facilities. He has
Great experience in Performance Improvement, Risk Management, Utilization Management, improving Patient/Customer Satisfaction and Quality, while involving teams from the facility, including physicians andadministrative staff. He has extensive experience with data analysis and process control using statistical analysis and
SPSS software, survey process, especially with the Joint Commission International (JCIA) standards and tracer methodology.
As A six Sigma Black Belt Certified and senior member of ASQ, He worked internationally as a Prelim Judge in the international Excellence Teams Award for ASQ in USA. Also, He worked as a peer reviewer for 2013 Leaped Ahead Award from American College of Physician Executive, USA.
On December 2014, He was recognized as a certified ASQ “American Society of Quality” trainer. He was trained to become an international surveyor withACHSI “Australian Council for Healthcare Standards International”. Currently, he is contracted as an Executive Director for Corporate Quality and Strategic Planning for Dr Soliman Fakeeh Hospital Corporation. He is designed as a certified professional in healthcare quality from healthcare certification board (CPHQ).
Dr. Puneet Mehta
MBBS, MBA (IMT-Ghaziabad), HxMDP (AIIMS)
Medical Superintendent & Head of the unit, Billroth hospitals, Chennai.
MD, MPH, FACP
Senior Vice President, Quality & Performance Institute University Research Co. LLC
Rashad Massoud is a physician and public health specialist internationally recognized for his leadership in global health care improvement. He is the Director of the USAID Applying Science to Strengthen and Improve Systems (ASSIST) Project. He is Senior Vice President of the Quality and Performance Institute at University Research Co., LLC (URC), and leading URC’s quality improvement efforts in over 40 countries applying improvement science to deliver better results in global health priority areas. He has a proven record of strong leadership and management. Dr. Massoud is President Elect of the Harvard T.H. Chan School of Public Health and is a member of the Palestine Health Policy Forum.
Previously, he was Senior Vice President at the Institute for Healthcare Improvement (IHI) in Cambridge, MA, responsible for its Strategic Partners – IHI’s key customers working on innovation, transformation, and large-scale spread. Dr. Massoud pioneered the application of collaborative improvement methodology in several middle- and low-income countries. He helped develop the WHO strategy for design and scale-up of antiretroviral therapy to meet the 3×5 target; large-scale improvement in the Russian Federation; improving rehabilitation care in Vietnam; developing the Policy and Regulatory Framework for the Agency for Accreditation and Quality Improvement in the Republic of Srpska; and developing plans for the rationalization of health services in Uzbekistan. He founded and for several years led the Palestinian health care quality improvement effort. He was a founding member of, and Chairman of the Quality Management Program for Health Care Organizations in the Middle East and North Africa, which helped improve health care in five participating Middle East countries. He has worked on health care quality improvement for the Harvard Institute for International Development and the Palestine Council of Health. He also served as a Medical Officer with the United Nations Relief and Works Agency, and he has consulted for and collaborated with several NGOs, KPMG, UNICEF, the World Bank, and WHO. Dr. Massoud is a regularly invited speaker at international conferences and chaired the April 2012 Salzburg Seminar: “Making Health Care Better in Low and Middle Income Economies: What are the next steps and how do we get there?” Dr. Massoud speaks English, Arabic, Russian, and basic French.
B.sc, M.sc, MBA
Senior Manager Operations & Quality (Health Analytic and Research Division) PACCS, Hyderabad.
Hospital & Healthcare Management professional with more than 5 years of experience in Hospital Administration and Quality Assurance and passionate to become healthcare entrepreneur. Gained exposure in healthcare business strategy, ensuring process improvement and optimal resource utilization in hospital & healthcare operations. Expertise in Operations Management, Business Process Re-Engineering, compliance/risk management, developing SOPs and Continuous Quality Improvement system in hospital.
Certified NABH Counselor for Healthcare Organization (HCO)
Associate Member (AMAHA 1290) of Academy Of Hospital Administration (AHA)
Dr. Shereen Metwaly
Healthcare Management & Accreditation Consultant/Instructor
ITC,Industrial Training Council,
AUC,School of Business Executive Education
DR.SHEREEN METWALY is well known Consultant and Instructor in the field of Hospital Management and Healthcare Quality Management, Planning and Improvement.
She is Certified Professional in Healthcare Quality (CPHQ), an Approved instructor from American University in Cairo (AUC) School of Business Executive Education
, UNESCO, and Academy Of LEEDS, Wales, London, ENGLAND.
She has been actively involved in Healthcare Sector building strategy and quality improvement.
She is Healthcare programs manager at ITC, which is shared project between the European Union and the Egyptian government.
Dr. Vivek Gopal
Healthcare Quality Accreditation Consultant-NABH, JCI, NABL
-Freelance consultant specialized in quality improvement in hospitals through accreditations like NABH, JCI, and NABL etc.
-Advise hospitals on successful implementation of quality standards within the shortest time with reduction in cost and pilferage using Lean methodologies.
-Focused more on Trainings and Quality Audits with Surveillance support post accreditation with emphasis on maintaining Continuous Quality Improvement standards effectively across the organization
Dr. Waleed (Saber) El Sayes
MD CPHQ, CLSSBB, PMP
Corporate Director of Commissioning at National Medical Care Com. CARE
Currently he is a Director of Commissioning in National Medical Care corporate
(Owns and operates Hospitals, Family Healthcare centers, Pharmaceutical Distribution Agency)
And his role is to establish a planned, systematic, Corporate-wide executive level engagement and leadership that drives the commissioning program and lead the commissioning activity, to ensure the effectiveness and efficiency of the healthcare services commissioning and contracting strategies. Translate aspirations and need into timely, cost-effective and quality services. Ensure the conformance with community needs, corporate strategies in planning, designing and commissioning healthcare services. Ensure the adherence to the national and international healthcare standards, Saudi Arabian laws, and other governing bodies.
-Responsible and accountable for delivering and executing commissioning projects in timely, cost-effective and quality based on the CARE Corporate standers and need.
-Develop policies to support CARE Corporate business units to implement commissioning decisions. Be responsible for developing and managing the performance framework to support the commissioning program, including robust monitoring of service provision and evaluation of performance against agreed standards. ,
- Continuously check the undergoing projects for ensuring that services are safe, of a consistently high quality and sustainable throughout the transition.
-Ensure integration and inclusion of CARE business units and Clinical practitioners in patient and families care services development and that engagement is harnessed and targeted to deliver priorities.
Dr. Jasdev Bhalla
B.D.S, MSc (Dental Anesthesia), FADSA
Certified Specialist Dental Anesthesiology
Dr. Jasdev Bhalla is a Board Certified Dental Anesthesiologist and the first in Canada to be awarded this specialty.
Fellow of the American Board of Dental Anesthesiology Dr.Bhalla, a Former assistant professor in the Dental Anesthesia department Faculty of dentistry, University of Toronto was involved in both the graduate and undergraduate programs.
Presently he has two private practices exclusively devoted for “dentistry under sedation”
He is actively involved in continuing education programs for “sedation in dentistry and has number of articles and publications for same.
He has with the support of his team in India designed the First Nitrous Machine for Indian Market named “Smiley Tranquil”
Dr. Nitin Shah
MS (GEN.SURGERY) MBA.DMS, PGDHHM
Director\CEO\COO\Medical director\Medical superintendent & Professor of surgery in Medical College & Teaching hospital/ Academic & Research director
Working as Executive Director & CEO in 300 bedded multi super specialty hospital “Rajasthan hospitals & medical research institute” at Ahmedabad from 1st November & as CONSULTANT ADVISOR & HON.CEO & Medical Director in upcoming 500 bed multisuperspeciality hospital & Nursing school (BSc. & RNRM) at Surat , Gujarat, & 330 bedded upcoming Quaternary care hospital at Baroda To implement the strategic goals and objectives of the organization. Enabling the Board of directors to fulfill its governance, functions and to give direction-leadership towards the achievement of the organization’s philosophy, vision, commitment & mission.
Mohammad Muntaz Ali
Profession/ present designation: Founder, Managing Partner & CEO
Organization: Quality Crest Group (Quality Crest Healthcare Consultants & Quality Crest Management Consultancy)
Years of Experience: around 8 years of experience
Area of specialization: Quality and Accreditation, Hospital Administration & facility planning.
- B.Sc. from Kakatiya University.
- MHM (Masters of Hospital Management) from Deccan School of Hospital Management from Osmania University.
- PGCMHSCM (Post Graduate Certificate In Managing Health & Social Care Management) from DeMontfort University.
- Diploma in Workplace Safety and Health
- Certified with six sigma green belt
- Certified NABH Internal Auditor
- Certified in Disaster Management
A dynamic professional with more than 8 years of versatile Hospital/healthcare experience, done his Masters in Hospital Management from Osmania University, and a Post graduate Diploma in managing Health and Social care management from DeMontfort University, United Kingdom (U.K.). He carries with him broad based expertise in public health, facility planning and design and quality and accreditation. Also has a vast experience of working both with the public and private sector. His key Expertise lies in the area of Healthcare Planning ,Healthcare Education , Hospital Operations and Administration, Quality Management and Accreditations like NABH, NABL & JCI, Feasibility studies, Talent management, Organizational Development, Market Research and Management Consultancy.
- President, Telangana Healthcare Administrators Association (THAA)
- Managing Trustee, Health and Education Foundation (HEF)
Dr. Suresh Kubavat
Full time Consultant Physician
Kailash Cancer Hospital,
MBBS, MD (MEDICINES)
Highly familiar with diagnosis and treatment of multiple diseases states and health concerns. Able to establish strong rapport with all the patients. Analytic and decisive.
A highly personable, competent and team-spirited physician recognized for excelling in fast track, high stress environments. Able to put patients at ease and establish subtle and often difficult to make diagnoses. Currently President of GUJARAT DIABETES FOUNDATION, Ahmedabad (Gujarat) India.
Quality Management Professional
A Qualified Post Graduate in Medical Laboratory Technology with comprehensive 10 yrs of experience in Health Care Quality Assurance.
Sarfaraz has completed his Post Graduate Diploma from Mumbai University after that hea has successfully completed his trainings on ISO 15189:2007 and ISO 15189:2012 for Internal Auditor and Quality Management System from BIS (Beuro of Indian Standard) and FQI (Foundation Quality of India). Out of his 10 yrs of profession he has Worked for almost 5 yrs with central QA Team of leading Diagnostic company SRL Diagnonstic. Successfully co-ordinated and completed various National as well as International accreditation like NABL and CAP. Having knowledge in handling and resolving Pre-analytical, Analytical and Post Analytical errors.
Familiar with ISO 17403 for managing Proficienty Testing Labs and NABH for Health care service providers. Also attended various CMEs and workshops on Quality Management.
Special interest in setting up diagnostic centres from conceptualization to operations. In touch with modern lab managment systems, also have developed a keen interest and valuable experience in LIS front end development, implement, customization, application and training.
Dr. Shrinivasan Murthy D
Graduate from Bangalore Medical College 1978 batch, worked as medical Doctor since 1997 as consultant in preventive health care and nutrition at community and corporate health treating chronic degenerative conditions and RSI.
The whole 6 days of world laser conference in Washington DC between set 8th to 13th was on discussions on entry of therapeutic lasers in main stream medical science. I was one of the active participants Attended workshops conducted by leading therapeutic laser professionals including Thor Lasers from UK and others. Had professional discussions with leading laser medical professionals from all over the world. Visited National Institutes of Health, Bethesda in USA and had firsthand info on Therapeutic laser application in many medical conditions.
Dy. Manager Quality & Training
PG Diploma in DiasterManagement
MBA (Hospital Management)
Graduation (Hospital Management)
Mr. Abhishek Kumar, ex-student of DSMS –School of Business Management, Department of Hospital Management, Durgapur, West Bengal and MBA (Hospital Management) from Alaggapa University (NAAC Accredited).
Started his career as Quality Consultant in Octavo Solutions Private Limited, New Delhi handling several projects for ISO, NABH, NABL in Govt. of Gujarat, Govt. of New Delhi and some of the Private Organization like: – RG Stone, Delhi, Kailash Hospital, Nodia.
He was individually associated with Bhatia Global Hospital, Delhi, Bhagwati Hospital, Delhi, and Brahm Shakti Hospital, Delhi, Jeevan Anmol Hospital, Delhi and Jeewan Mala Hospital for NABH Accreditation, Surveillance and Re-Accreditation.
He also associated with Park Hospital, New Delhi, Radix HealthCare, and Delhi in Quality Department working For NABH Implementation.
He is also certified Internal Counsellor from NABH, QCI.
He has attended several workshops, CME and certification program / projects organized by from Quality Council of India (QCI), New Delhi from time to time.
Presently he is associated with Paras HMRI Hospital, Patna (Bihar) (A Venture of Paras HealthCare Ltd.)
Dr. Krishna Mehta
General Manager – Operations & Marketing
Asian Bariatrics & Cosmetics Pvt. Ltd.
Specialties: academic, accountancy, ambulance, auditing, billing, call center, customer support, data entry, database administration, delivery, english, executive management, forms, gps, hindi, human resources, imaging, ims, insurance, languages, legal, market planning, marketing, materials management, meeting facilitation, microsoft office, nursing, philosophy, presentation skills, programming, quality control, reports, research, scheduling, supervisory skills.
Dr. Chandran Vinoth Kumar
MDP (AIIMS), MHM (Apollo), MBA (IMT),PGDMM, PGDML&E (NLSIU), DLLAL, PHD (HM)
A Materials Management Professional with 15 years of rich experience exclusive in healthcare procurement, distribution and inventory control systems in a computerized environment in healthcare organizations of international repute.
Rich experience in healthcare Project Purchases including Medical Equipment’s, Non-MedicalEquipment’s, Civil, Architectural, Interior, MEP, Medical Gas sectors for New and renovated hospital developments.
A Strategic planner with expertise in development of sourcing strategies, encompassing vendor identification, development and analytic assessment to strengthen supply chain effectiveness.
Adroit in implementing cost saving measures in procurement management with a flair for adopting modern and customized software solutions to assist Medical, Surgical, Lab, Printing and Stationary, Biomedical spares, Civil, MEP, Linen, Housekeeping etc.
Works well under high pressure and time constraints within high-volume environments.
Wg Cdr Ragashree D Nair:(R)
Executive Business Management Program: MDI, Gurgaon (HR & Marketing).
A professional with 20 years of experience in administration, all aspects of HR and Strategic Management and alliances.Worked for 15 years in the Indian Air Force handling HR and administration of some of Asia’s biggest airbases, Senior Management in an Infrastructure company, as Resident Director at a Chamber of Commerce, Regional Director- Kerala State and Mentor with MSME.
• Executive Business Management Program: MDI, Gurgaon (HR & Marketing).
• MBA (HR).
• Personnel Management.
• MA (English Language & Literature).
Professional Training and Workshops:
• Emotional Intelligence.
• Leadership and Behavioral Sciences.
• Appraisal and performance counselling seminars.
• ‘Crew Resource Management’ for aviators.
• Multiple papers on ‘Branding, Women Empowerment, Adult Literacy
Dr. Shivarama krishnan Srinivasan
MD, DMBA, DSc
A professional Translational Medicine expert practising Research and non invasive advanced techniques over a decade to improve global health care system.
Post Graduate in medicine
Dual MBA in pharmaceutical Technology and clinical research
Skilled in nanobiotechnology research and applications, Tissue engineering , Arificial organs Research ,Epigenetics Nanorobotics, Stem cell Research , Gene research and its translational application.
Post doctoral fellow in Translational Medicine
Experience and achievements
Founder Medicaid Ethos pvt ltd
Innovation Director Smart Technology park -Nanotech Bioscience Technologies Pvt Ltd
Director International Institute of Innovation
Signed MOU with Vibrant gujarat on High Tech valley and smart technology park.
Advisor Salta Group of companies
Advisor Asia specific mobile university
Chief organiser International conference on innovation in biotech and medicine with Department of pathology Bangalore medical college Governement of karnataka.2013
Chief Organiser Global enterpreneurship summit 2014.
Dr. Shubhendra Mohan Sri Chandan Mohanty
Founder Member, Mediance Healthcare Pvt.Ltd.
Consultant, Healthcare Quality and Accreditation
Dr. Shubhendra Mohan Sri Chandan Mohanty has over 10 years of progressive experience in hospital Quality systems and healthcare accreditation programs (JCI and NABH). As JCI consultant he Specializes in Organizational baseline assessment, Documentary system preparation, designing of Hospital and department wide Measures, Patient and System tracers, care environment assessment, Ongoing and focused medical staff practice evaluation programs, designing of safety culture
Framework, application of organizational risk assessment tools (FMEA, HVA) and customization of Hospital information system with JCI accreditation standards. He has extensive experience with JCI and NABH accreditation standards and its implementation in more than 28 healthcare organizations in India
Andabroad. Previously he has held Managerial Position in a leading healthcare consulting firm in India, For JCI and NABH projects in India and Silence. Currently as a founder member and principal Consultant of Mediance Healthcare, (only Healthcare consultancy in India, working on maximum number ofJCI accreditation projects) he leads the Quality and accreditation projects in India and abroad.
Dr. Ola Hussein Elgaddar
Lecturer of Chemical Pathology – Executive Director of the Quality Assurance Unit
Medical Research Institute – Alexandria University – Egypt
Bachelor of Medicine and Surgery (MD): 2002, Alexandria University, Egypt
Master and PhD Degrees in Chemical Pathology: 2007 & 2012, Alexandria University, Egypt- Certified Professional in Healthcare Quality (CPHQ): 2012, NAHQ
Master of Business and Administration (MBA) – Crisis Management major: 2015, Arab Academy for Science, Technology and Maritime Transport, Egypt
Dr. Elgaddar (MD, PhD, MBA), is a lecturer of Chemical Pathology, Alexandria University, Egypt. She has more than ten years’ experience in academic research and in teaching post-graduate students. In the last few years, she became specialized in higher education management, where she became an expert in preparing higher education organization for accreditation.
Beside her university duties, Dr. Elgaddar is also a healthcare quality management expert. She has special interest in medical laboratories, with more than 7 years’ experience in setting laboratory quality systems and implementing several accreditation standards.
RPh, CPHQ, CHQ, CPHHA
Bachelor in Pharmaceutical Science,
- Certified Healthcare Quality (CHQ)
- Certified Professional in Healthcare Quality (CPHQ)
- Certified Professional in Health and Hospital Administration (CPHHA)
14+ years experiences in Healthcare services, 5+ years in the field of quality improvements and patient safety with effective utilization of healthcare resources and team work for encouraging the culture of patient safety and standards implementation.
Leadership training and development for healthcare organizations including the Strategic Planning linked to the mission and vision statement, SWOT Analysis and linked KPI for the achievement of strategic goals and objectives.
Plan and implement hospital wide quality and patient safety plan, identify priority improvement projects, implement and monitor hospital wide key Performance indicators, plan and implement an effective healthcare quality training program for hospital staff.
Leads the team for preparing healthcare organizations for accreditation process both national and international through building the culture of quality improvement and patient safety and fulfill the required standards hospital wide.
Risk management programs for healthcare services using different models of risk identification and assessment.
• Quality management and Patient Safety (QPS) Chapter leader (JCI Accreditation Oct-2011)
• Leadership and Quality management Chapter Leader
(CBAHI Accreditation Dec-2012)
• Chairman of Policy and Procedures Committee
• Co-Chairman of Quality Council
• Co-Chairman of Utilization Review Committee
• Team Leader for Medication safety Project in ICU
• Team Leader for anesthesia Medication safety FMEA in OR
• Quality Improvement training for Hospital staff:- Quality tools, Risk management ,Sentinel events, Root Cause Analysis (RCA),OVR,Near Miss ,SBAR Hand off Communication.
• Leadership Training for Hospital Managers & Directors :- Strategic Planning,SWOT Analysis, Data Management, Policy and procedures, Risk Identification and Assessment, FMEA.
Managing Director of Wings of Rescue Limited, Nigeria
An Economics graduate and professional with 6+ years of experience in the analysis of business issues and accounting processes. An expert at applying economic analysis to issues with a variety of fields – health and human capital development. Possesses comprehensive knowledge of how the economy affects business organization.
She possesses Certificates of Mastery in the Challenges of Global Poverty; and Human Health and Global Environmental Change from Massachusetts Institute of Technology and Harvard School of Public Health, United States respectively.
A past winner of the Yobe State Honours Award of being an outstanding Corps’ Member as a result of her contribution to Human Capital Development.
She has work experiences from International and National organisations such as MTN Nigeria, BDO Professional Services and Yobe Investment Limited. She is the current Managing Director of Wings of Rescue Limited, Nigeria.
(Kingdom of Saudi Arabia)
Dr. Ahmed AlKuwaiti
- Associate Professor in Medical Education & Quality in Healthcare, College of Dentistry
- Supervisor General, Deanship of Quality and Academic Accreditation
- Executive Director for Operations, Self-Operations Program of Health Services
- Director, Directorate of Quality and Safety, King Fahd Hospital of the University (KFHU)
Imam Abdulrahman Bin Faisal University (IAU)
(Formerly University of Dammam)
Dammam, Kingdom of Saudi Arabia (KSA)
Dr. Ahmed Al Kuwaiti is an Associate Professor and Senior Consultant in Quality and Accreditation, who has been instrumental in implementing the concepts of quality standards and process improvement in the areas of medical education and healthcare at IAU, its affiliated hospital (KFHU), and other institutions in KSA.
With 29+ years of academic and research experience, Dr. Ahmed Al Kuwaiti comes with strong expertise in medical education, quality in healthcare, university ranking, hospital facilities management safety, patient safety and risk management.
He is a Certified Professional in Healthcare Quality (CPHQ) and Hospital Facility Management & Safety Surveyor for Saudi Central Board for Accreditation of Healthcare Institutes (CBAHI). He acts as a trainer on different topics of performance improvement models and techniques, risk management, ranking, Joint Commission International (JCI) and Saudi National Commission for Academic Accreditation and Assessment (NCAAA) accreditation standards, as well as leadership and professional development.
He is the President and Senior Trustee of the Association of Healthcare Professionals (AHCP) United Kingdom, and acts as the Editorial Board member and Associate Editor of six international journals.
Dr. Ahmed Al Kuwaiti has established many organizations and programs in various healthcare organizations and higher educational institutions. He has published about 30+ journal articles, written 3 books and given several conference presentations.
Dr. Komil Jasdev Bhalla
BDS, MDS, DDS (General Dentist)
Dr. Komil Bhalla received her Dental degree from GDCH Ahmedabad, India in 1997. She completed her Masters in Prosthodontics in 2001 from the same university. She obtained her credentials to practice Dentistry in Canada from the University of Western Ontario, in 2007. Dr.Komil Bhalla has also received certification from the University of Toronto in imparting Moderate Sedation for dental procedures. Having recently completed a mini residency in Dental Implants, Dr.Komil Bhalla continues to regularly upgrade her dental skills. Dr.Komil Bhalla is a proud member of the Burlington Dental Academy. She is also involved, alongside her husband Dr.Jasdev Bhalla, in providing continuing education courses in sedation nationally and internationally.