CIAC Better Business Practices

Confederation of International Accreditation Commission-CIAC Global, Foundation is registered in the state of Delaware, USA as a private, non-stock corporation, engaged in quality assurance rating and BBP membership in major industry verticals. For India operations, CIAC Global Foundation is registered under the Companies Act, 2013 (18 of 2013) as a limited by shares company and as a non-governmental self-financed agency. With over 9 years of experience, global presence and extensive network of experts, CIAC has established high standards of excellence in Best Business Practices pertaining to Quality Assurance, working as a secondary accreditation and quality rating agency after the Government regulations.

CIAC Global works closely with the member organizations to improve their business practices for better efficiency and enhanced efficacy in operations & processes to attain overall growth in major industry verticals. CIAC Global provides accredited membership under Better Business Practices based on dossier submission and evaluation by its governing council members who include eminent scholars & industry experts from related industries. There are numerous benefits that come with working through BBP. These benefits, if properly utilized, may help in establishing such  organizations as an apt & pertinent body, providing quality output to its users.

CIAC Better Business Practices (BBP) exist to ensure the quality and assist in the improvement of the organizational system by evaluating the established practices, analyzing them and suggesting amendments in it for better performance output. BBP is a continuous process based on self and peer assessment for improvement of quality and public accountability of organizations which needs to be put on auto pilot mode so as to achieve sustained standards.

CIAC is governed by a President and Board of Directors who persistently maintain its own agenda of not leaving a loop hole in the system. They set better business practice standards for various industry verticals, monitor compliances, and award Better Business Practices certificates which are always upon recommendation by the Board of Commissioners. The evaluation process never gets completed without a proper physical or online audit of the premises of the applicant organization by CIAC representative quality assurance auditors to gather and compare data for the executive committee to decide. Recommendations are then made to the Board of Directors / President for a final decision.

CIAC Better Business Practices (BBP) Membership

CIAC works on the belief that if the process & methods are as per the standards and are sustained in nature, the outcome is likely to come as per expectations. CIAC has developed a set of guidelines, called Better Business Practices, which, if followed, would help organizations improve their quality standards. To its member organizations, which are selected through a vigorous process of dossier submission & evaluation, CIAC provides BBP Membership and Star Ratings which ensure the level of compliance that the organization matches with the set standards of CIAC. It works through internal & external audits and consulting to improve the processes of the member organization.


The Confederation of International Accreditation Commission – CIAC is a professional, self-financed, non-profit Accreditation organization, working by means of Better Business Practices, whose philosophy is to demonstrate accountability to the consuming public for services obtained in traditional & non-traditional practices. This accountability is demonstrated by organizations that have adopted BBP by CIAC, having documented evidence of compliances with CIAC standards of structure and governance, material resources, product specifications, policies, and other facts.

The Aim

  • To establish a mechanism whereby business organizations demonstrate at least the minimal standards of performance and to check their Quality Assurance.
  • To provide consultation services that enable business establishments to meet accepted international standards of performance.
  • To provide the consumers with the current status of organizations which have applied to CIAC for BBP.
  • To provide a centralized information and referral source for issues that concern BBP organizations and non-traditional consumers.
  • To promote excellence and accountability in products & services.