Please read these Conditions of use (“terms”) carefully before using this website. Accessing, browsing or using this website is a privilege subject to the following Terms and indicates your agreement and acceptance of these Terms. By using this website you acknowledge that you have read, understood and agree to the following terms.

Accreditation Score

CIAC maintains standards of the highest order and works as private nongovernmental self regulated quality assurance accreditation & ratings service provider after extensive evaluation of various parameters/ indicators which are fixed for different verticals for the quality audit and continuous improvement to check the quality assurance for organisation globally.

The awarding of “CIAC Accredited”, “CIAC RATED” status is dependent upon the approval of the organisation by the CIAC Accreditation Committee. Once the Accreditation Committee sends its approval, an electronic document is sent to the applicant that contains the organisation’s validation approval & status. The document also includes a audit report that identifies areas that can be improved and lead to a better audit/validation Score. Printed certificates of quality assurance accreditation/ratings are shipped to the organisations within 10-15 working business days of approval status by the board.

Usage of Site Content

The choice of visiting our website is solely the individual’s decision. Any dispute over privacy is subject to this notice and our Terms of Service. This includes limitations on damages, arbitration of disputes, and the applicable law of state. If the customers have any issues regarding the privacy policy, they should contact us at their best convenience. Our customer service representatives shall be most happy to assist them.

As our policies are subject to change without notice, it is recommended that the individuals go through the policy each time they visit the site.

The company gathers navigational information about where visitors go on the website and information about the technical efficiencies of our website and service (i.e. time to connect and time to download pages). This information allows us to see which areas of our website are most visited and helps us understand our customers better. This also helps us improve the quality of those sites which are lacking in some way or the other. Unless otherwise noted, all materials, including images, illustrations, designs, icons, photographs, written and other materials that are part of this site (collectively, the “Contents”) are copyrights, trademarks, trade dress and/or other intellectual property owned, controlled or licensed by the company.

The customers may download or copy the Contents and other downloadable materials displayed on the site for their personal use only. No right, title or interest in any downloaded materials or software is transferred to the customer as a result of any such downloading or copying. The customer may not reproduce (except as noted above), publish, transmit, distribute, display, modify, create derivatives, sell or participate in any sale or exploitation of the site, its content, or any related software.


All content that is included on this site, such as text, graphics, logos, button icons, images, digital downloads, data compilations, and software, is the property of CIAC or its content suppliers and protected by U.S. and international copyright laws. The compilation of all content at this site is the exclusive property of this company and protected by U.S. and international copyright laws. All software used at this site is the property of this company or its software suppliers and protected by U.S. and international copyright laws. The trademark names used within our sites are the property of their respective company or its subsidiaries and cannot be used in connection with any product or service that is not part of that company.

Modification & Severability of Site Policies

We suggest all customers to our site review all other policies posted here. These policies also govern visits to our site. The Company reserves the right to make changes to our site, to our policies, and to these Conditions of Use at any time. If any of these conditions shall be deemed invalid, void, or for any reason unenforceable, that condition shall be deemed severable and shall not affect the validity and enforceability of any remaining condition.

Refund Policy

We guarantee a full refund in case an organisation is not approved by CIAC’s accreditation. The refund can be claimed within 30 days of receiving the accreditation status, however in case of candidacy approval and full accreditation and once certificate is issued no refund shall be processed and fees once paid shall not be processed or refunded back under any circumstances whatsoever. There is however a marginal deduction in the refund process against administrative & operational expenses which are standard to the tune of USD250 in case of any refund as exception.

Your CIAC Account

The use of individual customer accounts is solely the responsibility of the user in terms of maintaining the confidentiality of their own account and password and for restricting access to their computer. As such, the customer agrees to accept responsibility for all activities that occur under “your account” or “password.”

Liability Limitation

Customers agree that in no event shall the company be liable for any direct, indirect, incidental, consequential, special and exemplary damages, or any damages whatsoever, arising from the use, misuse, (or inability to use) or performance of this web site or services provided or offered by any means, even if the company has been advised of the possibility of such damages. Customers further agree that in no event, shall any liability to the company as the result of the agreement, or other circumstances involving them and the company exceed the fee which has been paid up to the time during which any claim deriving liability may arise.

Privacy Policy

The information collected by our company includes each client’s name, e-mail and snail mail addresses, phone number, and credit card number. This information is provided by the client while transacting online or when the client saves information with our company. We may also use the e-mail addresses or snail mail addresses we receive through our mailing system when comments, queries, etc. are sent to us. Our company may acquire names and e-mail or snail mail addresses from third parties for select mailings.

The information we collect is used in many ways. Our customer services representatives may contact clients via phone, snail-mail or e-mail if required. As a client, one might also receive updates regarding our site and services. In addition, we may also use the information to help our company improve our service and accreditation process.

Clients can access their registered accounts on the website by signing in on our homepage. Once signed in, each client has access to the information he or she has already submitted to us.

Information of Consultants and Affiliates

Information shared by CIAC’s memberships, alliances, chapters, evaluation commission and accredited institutes can be used by CIAC to be featured on its website and print collateral in good spirit. However, in case the affiliation no longer exists or on special request, featured information will be removed from the website within 15 days and from print collaterals when the next printing batch of publications is scheduled.

Correspondence Fraud

You agree that CIAC is not liable for any correspondence from email address(es) other than the ones followed by our own domain i.e. “…” or/and any toll free number that is not mentioned on our website. CIAC should not be held responsible for any damage(s) caused by such correspondence. We only take responsibility of any communication through email address(es) under our own domain name or/and via toll free number i.e. already mentioned on CIAC’s Website.


The logo, name, graphics and videos of CIAC and its products and services are the trademarks of CIAC. All other company names, brand names, trademarks and logos mentioned on this website are the property of their respective owners and do not constitute or imply endorsement, sponsorship or recommendation thereof by CIAC and do not constitute or imply endorsement, sponsorship or recommendation of CIAC by the respective trademark owner.